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Support

Answers to common questions, plus how to reach us directly.

Contact us

We typically reply within 1–2 business days.

support@puls.ae

Frequently asked questions

How do I add my first client?

From your home dashboard, tap the Clients card or go to the Clients tab, then tap the + button. Fill in a name and any goals, notes, or session rate you want to track — only first and last name are required.

How do sessions and scheduling work?

Book a session from the Schedule tab or the + button on your home screen. Pulse can suggest open slots for you based on your availability (set in Settings) and a client's preferred days or times.

How are payments tracked?

Pulse tracks what you charge per session and whether it's marked paid or pending, so your Earnings tab always reflects your real business. Pulse does not process payments or store card details — it's a record-keeping tool, not a payment processor.

What is the Pulse AI assistant?

Pulse (the assistant) can answer questions about your schedule, clients, and earnings, draft client messages, and help you find an open slot — all from natural language. It uses your account's live data to answer, but never books or cancels sessions on its own.

How do I switch between light and dark mode?

Tap the sun/moon icon in the top corner of the app. Your preference is saved on your device.

How do I delete my account or data?

Email us at the address below from your account's email address and we'll delete your account and associated data. See our Privacy Policy for details on what's removed.

See our Privacy Policy for how we handle your data.